Ask Central – AI Assistant for Work & Productivity
★★★★★ 4.9 from marketing agencies
Your leads get answered. Or your ads get blamed.
Central answers every call, chat and form your campaigns produce on every client account, instantly, around the clock.
Your data stays yours. Encrypted in transit & at rest, no training on your data.
You did your job. Then the lead sat there.
11h 54M
Average time a business takes to reply to an inbound lead
Under1%
Reply to an inbound lead within five minutes
27%
Of inbound calls to a local business go unanswered
39%
Never ask the caller to book anything
Workato 2026 Lead Response Time Study (114 B2B companies) · Invoca Call Conversion Benchmarks 2025 (70M+ calls). Answering at 30 minutes instead of 5 cuts the odds of qualifying that lead by 21× (Oldroyd et al., via HBR).
Wherever the form is, the lead gets called.
Calls are the easy half a call asset, a call ad, a click-to-call is just a phone ringing, and the front desk answers it. Nothing to connect.
Forms are where leads go to die. Local Services Ads, Angi and Yelp plug straight in and trigger a callback on their own. Everything else arrives the way you already route it your CRM, Zapier's 8,000+ apps, or a webhook and gets worked the same way.
Search, Maps and LSA
Lead form assets on Search and Performance Max, call assets on everything else.
Lead form assets and Call assets
Local Services Ads phone, message and booking leads
Chases the no-reply and books the next step
Facebook and Instagram
The front desk books in real time against live availability, with no double-bookings.
Instant forms
Call ads and call add-ons
Click to Messenger, Instagram and WhatsApp
The instant-form platforms
Both hold the lead inside the app. Both hand it over the moment it lands.
TikTok Instant Form and Call Ads
LinkedIn Lead Gen Forms
Conversation and message ads
Everywhere else you buy
Microsoft Advertising has no native lead form at all those go to a landing page or a call.
Microsoft Advertising calls and landing pages
Snapchat Lead Form, Call and Text
Pinterest lead ads · Reddit lead gen
Marketplaces and pay-per-lead
The shared-lead sources, where answering first is the whole game.
Local Services Ads live
Angi live - Yelp Request a Quote live
Thumbtack, Zocdoc and the vertical marketplaces
And anything else you've wired up
Central can work the lead. That's 8,000+ apps before anyone builds anything.
Zapier 8,000+ apps, no build
Your CRM- HubSpot, Salesforce, Pipedrive, GoHighLevel
Landing page and website forms, chats, SMS and calls
What happens the moment a lead lands.
It answers
The call is picked up and the chat is replied to on the spot. No queue, no voicemail, no form auto-responder.
It qualifies
It books
It follows up
Three ways a good campaign reads as a bad one.
None of these are a targeting problem. You can't fix any of them inside the ad account.
The 9pm form fill
It lands after close and waits until morning. By then they've filled in two more forms, and one of those got a call back first.
The call that rings out
Your client is on a job, mid-treatment, or already on the other line. The phone rings out and the lead is gone without a trace in your reporting.
The report that looks like your fault
The leads landed. The bookings didn't. The conversation becomes cost per lead instead of what happened to the leads.
Central answers, qualifies, follows up, and books, even when nobody is online.
One front desk. On every client account.
Calls and chat answered by the same brain, on your client's number, under the rules you and your client set. It qualifies the lead, books it, and logs the whole thing where they'll see it.
Answers every call and chat, 24/7, in Spanish and 40+ languages
Qualifies against the criteria you agreed with the client
Books straight into the calendar they already use
Logs the recording, transcript and outcome to their CRM
Hands the hard calls to a person your team, your client's, or our 24/7 human-staffed centre
The inbox is already dealt with when you sit down.
The front desk works on your customers. The EA works on you. It triages the inbox before you open it, drafts the replies in your voice, keeps the calendar honest, and turns what was said in a meeting into what happens next.
Inbox triaged and replies drafted before you're at your desk
Meetings summarized, action items tracked
Wired into Gmail, Slack, your CRM, and your calendar
Nothing sends without your say-so
Every channel handled with no human online
Every other platform charges you to connect tools never designed to work together. Central is one system.
Answering is half of it. It calls out too.
Same front desk, same brain, working the leads your campaigns already produced. Not cold outbound we don't sell that, and it churns clients.
Called, not queued
A new lead triggers an outbound call, a text or an email on its own. Nobody has to notice it first.
Automatic follow-up on every new lead
Call, text or email or all three
Retries until someone picks up
Sequences that keep going
Kept, and confirmed
Built for agencies running these verticals.
5 to 50-person shops running paid, SEO, web or lifecycle for local and small-business clients.
Home Service
Dental
Med Spa &
Aesthetics
Auto Repair
Legal
Real Estate
Healthcare
Home Service
Dental
Med Spa &
Aesthetics
Sell what happens after the lead.
Every agency pitching your client is promising leads. Almost none of them can say what happens to one at 9pm on a Saturday.
A pitch nobody else in the room has
You stop competing on cost per lead and start competing on the number the client actually counts booked work. Same media budget, nothing extra to justify.
Booked appointments, not just form fills
Every lead answered, in and out of hours
One timeline you can report from
A retention story that isn't a price cut
And there's a recurring margin in it
Agencies add Central per client and keep a monthly margin on it, with free seats so your team can run the product and demo it themselves. We'll size the margin against your client book on the call.
Recurring margin on every client
Free seats for your team
Your brand on the receptionist, if you want it
A channel team you can actually reach
Frequently Asked Questions
Does this replace my client's front desk staff
No. It covers what they can't get to after hours, the overflow, the second and third call arriving at once. Their team keeps the relationships and the walk-ins; Central keeps the calls from going unanswered.
Do we have to change the client's phone number?
No. Their number stays, their greeting stays, their rules stay. Calls forward to Central and it answers as their practice or their shop.
How fast can we get a client live?
Days, not sprints. An engineer on our side does the setup free, connects the calendar and CRM, and stays on after go-live. No implementation fee.
What happens on a call it can't handle?
It hands off to a person. There's a 24/7 human-staffed centre behind the software, and roughly one call in ten is the kind that should go to a human.
Does it pull leads straight out of Meta or Google?
Local Services Ads, Angi and Yelp connect directly a new lead there triggers the callback on its own. For the in-app forms on Meta, TikTok and LinkedIn, the lead reaches Central the way you already route it: your CRM, Zapier, or a webhook.
What can we actually report back to the client?
Every call and chat lands with the recording, the transcript, an AI summary and the outcome, and it feeds the CRM you already run. The dashboard shows calls handled, meetings booked and leads captured, and you can export it.
How do we get trained on it?
Our team runs training sessions with yours, and there are videos covering the Central dashboard. If you'd rather not run it at all, we can onboard your clients for you. We'll go through the options on the call.
Can we put our own brand on it?
Yes, on the receptionist your logo and branding rather than Central's. The agency track is the other way round: Central's brand on the product, a recurring margin to you. We'll talk through which fits on the call.
Stop losing the leads you already won.
Book a demo. Bring one client account and we'll show you where it's leaking.
Automated Project Planning
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An all-in-one AI platform to handle your front desk and back office, so you can focus on growing your business.